Job Completion Survey - Rug Cleaning

• Reviewed By: Doris Dodd
• Location: Frisco, TX 75034
• June 7th, 2017

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• Comment: I was not satisfied. The smell of the rug was so intense I had to remove the rug from house.
  The appearance of the rug was shabby.
  Techs were nice, schedule was ok.
  Value of the overall service was very low
  because I cannot use the rug.
  Doris
• Overall Rating
• Amanda Florez replied to this review
  Replied on: June 7th, 2017 03:06:47pm Doris, we are so sorry to hear that the rug was not up to your standards. We do have a policy that if you are not completely satisfied, we will come get your rug and redo the wash to your satisfaction. Please contact us so we can schedule your re-cleaning.