The following area rug emergencies and should be treated quickly to avoid permanent damage to your area rug.
It is best to clean spills as soon as possible. Blot the area gently with a clean white cloth. Work from the outside of the spill toward the center. Never use detergents or bleaches on a valuable Oriental or specialty rug, even if these spot and stain removal products claim to be safe. Use only plain water to clean spills. If the stain can not be removed, call us to come and assess the damage.
We do not recommend you try removing candle wax at home as damage to rug fibers is likely to happen.
When there are bare spots in your rug or you find particles looking like sand granules in the pile, chances are there is a moth infestation in your wool area rug.
If your rug has moth damage, it is best to have it cleaned professionally as soon as possible as moths will continue to ravage and destroy your rug. The more extensive the damage, the costlier the repair.
The best method to deter moths is to inspect your rug often, vacuum it on a regular basis and have it professionally cleaned periodically.
For water damage from plumbing accidents or leaky roofs, the only recourse is to drain the water as best you can and call us to clean and dry the rug professionally before any color runs occur.
Our estimates and area rug pick up and delivery services are always free in the Dallas - Fort Worth metroplex.