Job completed for Jeff M

The customer contacted us to perform a deep-cleansing restoration on two heavily used residential area rugs. Over time, both rugs had accumulated deep-seated dust, tracking soils, and embedded allergens from daily foot traffic. To restore the vibrant colours, preserve the delicate pile textures, and eliminate sub-surface particulates, the homeowner required professional off-site or specialized in-plant rug cleaning rather than standard top-surface vacuuming.

We delivered a targeted multi-stage rug sanitisation and cleaning process- Pre-Inspection & Fibre Identification: Assessed each rug to identify the fibre composition, construction method, and dye stability, ensures custom care for both the woven border rug and the dense pile abstract rug. Deep Particulate Dusting: Utilised specialised industrial dusting equipment to vibrate and extract deeply embedded dry soils, sand, and dander trapped at the base of the rug backing before applying any moisture. Targeted Wash & Soil Extraction: Performed a controlled deep-wash process using fibre-safe, low-pH shampoos to suspend and flush out bound oils, surface stains, and traffic grime without bleeding the dyes. Controlled Pile Grooming & Drying: Groomed the rug pile to its natural lay and positioned the textiles in a temperature-and-humidity-controlled drying room to facilitate rapid evaporation, ensuring a stiff-free, plush finish.