Job completed for David C

The customer brought in their 2'6" x 12' traditional oriental wool runner rug for specialist cleaning, fibre restoration, and fringe repair. The runner had sustained heavy-to-moderate embedded traffic soil, pile and nap distortion along the main walking lanes, dull and faded colour zones, pulled surface fibres, and localized pet staining and odours, alongside uneven and unravelled fringe tassels along the end borders.

We performed an extensive in-plant hand-washing, decontamination, and textile grooming process. Our specialists initiated the treatment with thorough front-and-back harmonic dusting to dislodge dry abrasive soil from deep within the foundation. We submerged and hand-washed the rug using gentle, pH-balanced wool detergents, followed by an enzyme bath to neutralise pet stains and organic odours. Technicians untangled, aligned, and hand-cleaned the cotton fringes to secure the unravelled ends, groomed the nap direction to correct pile distortion, and dried the runner in a temperature-controlled drying room to ensure vibrant colour revival and fibre protection.