Job Completion Survey - Rug Cleaning

• Reviewed By: Mary Hunt
• Location: Euless, TX 76040
• February 24th, 2019

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• Comment: The rug is certainly much cleaner, but the colors ran into each other. The black ran into the beige in many places and the areas that had pet stains, only a couple, are even more prominent now. I dont know if the bleeding is to be expected or not, but I should have been warned that it might occur. I was charged more for pet stain removal, but that didnt work at all, only worse. Overall, it is much cleaner, and I would do it again if only I had known what to expect.The bleeding is my biggest concern....
• Overall Rating