How would you rate the phone rep that took your initial call?4
Were we able to schedule your rug pickup and deliver at a convenient time?5
How would you rate the appearance of our service technician(s)?5
How would you rate the overall value for the service that was provided?5
How would you rate the condition of your rug when you got it back?5
How would you rate your overall experience with Dalworth?5
Comment: First person I spoke with, never returned my call; after calling back within 2 hrs from our initial conversation & leaving a message in his voicemail. He was very kind though & took the time to thoroughly explain everything. He also put all the info in the computer. I waited & called back 2 days later & was able to schedule with the girl that answered. Very pleased with the service from start to finish.