Job Completion Survey - Rug Cleaning

Name: Dalworth Rug Cleaning Customer Reviews
Rating: 4.93 (1823 reviews)

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.93

1823 Reviews

Jackie N.
FRISCO, TX

Reviewed on May 2nd, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Lynn S.
FORT WORTH, TX

Reviewed on May 1st, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: since I recently moved I have not seen the rugs yet, but the service was excellent
Tina H.
FORT WORTH, TX

Reviewed on April 29th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Bob F.
PLANO, TX

Reviewed on April 26th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Elizabeth K.
PLANO, TX

Reviewed on April 25th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Brad B.
FORT WORTH, TX

Reviewed on April 17th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: I think the company is the best, have also had tile and hardwoods cleaned and they did a GREAT job
Katie C.
DENTON CO, TX

Reviewed on April 16th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Rosemary C.
PROSPER, TX

Reviewed on April 16th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Robert M.
DALLAS, TX

Reviewed on April 16th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Elizabeth F.
FORT WORTH, TX

Reviewed on April 15th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Treva H.
GRAPEVINE, TX

Reviewed on April 11th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Pleasant. on time and helpful in replacing rug on return
Vicki R.
MESQUITE, TX

Reviewed on April 9th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Very professional technicians. Rug looks and smells great!
Caroline D.
LAKE DALLAS, TX

Reviewed on April 8th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: The tech that handled the pick up and delivery was great.
Charles K.
RICHARDSON, TX

Reviewed on April 8th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Always dependable and on time. Work is always the highest quality and the staff is professional and friendly. We are repeat customers and will repeat in the future.
Charles G.
FRISCO, TX

Reviewed on April 5th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Terry M.
PLANO, TX

Reviewed on April 4th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Very polite, courteous and knowledgable.
Melanie W.
DALLAS, TX

Reviewed on March 30th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: you guys are always terrific. loved my pickup and delivery folks - very helpful that they were able to flex on time. and the rug looks beautiful! :)
Cheryl A.
MCKINNEY, TX

Reviewed on March 28th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Jerry H.
FRISCO, TX

Reviewed on March 28th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Caring people and techs were very good in the home Wouldn't use any one else
Danny M.
PLANO, TX

Reviewed on March 26th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Marilyn S.
HURST, TX

Reviewed on March 21st, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Anna D.
IRVING, TX

Reviewed on March 21st, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Amazing!!!! Everyone went above and beyond. Extremely helpful meeting my needs for a quick turn time!
Gale F.
DALLAS, TX

Reviewed on March 20th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: I was disappointed that you could not perform a miracle to remove the pet stain. Sorry I will not recommend you for a movie " The Miracle Worker". The over all experience was very good.
Roberta C.
DALLAS, TX

Reviewed on March 17th, 2014
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: These comments don't need to be changed..every question s/b answered as a 5.

4.93 out of 5 ( 1823 Reviews )

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