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Oriental & Area Rug Cleaning Experts
Serving the DFW Metroplex since 1976
Call Us Today! 817-318-6121

Job Completion Survey - Rug Cleaning

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.93
1823 Reviews
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  • Debbie H.
    FORT WORTH, TX
    Reviewed on November 10th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: great service

  • Cliff A.
    GRAPEVINE, TX
    Reviewed on November 7th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Shelly A.
    SOUTHLAKE, TX
    Reviewed on November 5th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Randy S.
    ARLINGTON, TX
    Reviewed on November 5th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: Very pleased with the cleaning and re-installation. Great job. Will definitely use again and recommend.

  • Duane K.
    RICHARDSON, TX
    Reviewed on November 4th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Dave C.
    COLLEYVILLE, TX
    Reviewed on November 1st, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: Dalworth has very friendly and efficient customer service folks...easy to work with. Dalworth completed my rugs, cleaning and refringing on time and on budget.

  • Jessie P.
    MCKINNEY, TX
    Reviewed on October 29th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Cheryl C.
    DALLAS, TX
    Reviewed on October 29th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • James P.
    RICHARDSON, TX
    Reviewed on October 27th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Joyce R.
    PLANO, TX
    Reviewed on October 27th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: The rug had some frayed and torn fringe on one side. I was amazed at the expert repairs, the rug is perfect.

  • Joyce R.
    PLANO, TX
    Reviewed on October 27th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Margie K.
    BURLESON, TX
    Reviewed on October 25th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Adam M.
    CARROLLTON, TX
    Reviewed on October 19th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Frances M.
    DALLAS, TX
    Reviewed on October 18th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: Both crews of men were very pleasant to work with and careful of our home.

  • Dianne Z.
    FLOWER MOUND, TX
    Reviewed on October 16th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: Absolutely delighted with the results. In fact, I am having upholstery done next week.

  • Jane B.
    WEATHERFORD, TX
    Reviewed on October 12th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: I only put three stars on the initial call because the rep said she would call me back to confirm and never did. After a week, I called and had a different rep. I told her I never got the call I was told I would get. She did some checking and discovered that the first rep had written my phone number down incorrectly. Second rep worked out fine, and all went well.

  • Cindy C.
    WEATHERFORD, TX
    Reviewed on October 2nd, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Donnie R.
    MANSFIELD, TX
    Reviewed on October 2nd, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Gail B.
    PLANO, TX
    Reviewed on September 29th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: took all of the dog urine smell out of the rug and left it looking great!

  • Barbara M.
    RICHARDSON, TX
    Reviewed on September 27th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: You restored my 50 year old Karastan's deep rich colors!! The new edge binding matches perfectly. thank you!

  • Lisa D.
    HICKORY CREEK, TX
    Reviewed on September 27th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Lily R.
    FORT WORTH, TX
    Reviewed on September 26th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment: Very professional, on time, and respectful!!!

  • Martha H.
    PLANO, TX
    Reviewed on September 26th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Gary R.
    FORT WORTH, TX
    Reviewed on September 24th, 2018
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate the overall value for the service that was provided?
    • How would you rate the condition of your rug when you got it back?
    • How would you rate your overall experience with Dalworth?

    Comment:

Review Central
4.93 out of 5 ( 1823 Reviews )
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