How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: We started off a little rough. Was informed the rug would be picked up on Saturday and when I followed up, we weren't even on the schedule. Problems with phone call follow ups initially, but finally got that worked out. Dalworth made it all right.