How would you rate the phone rep that took your initial call?
3
Were we able to schedule your rug pickup and deliver at a convenient time?
3
How would you rate the appearance of our service technician(s)?
5
How would you rate the overall value for the service that was provided?
5
How would you rate the condition of your rug when you got it back?
5
How would you rate your overall experience with Dalworth?
5
Comment: We started off a little rough. Was informed the rug would be picked up on Saturday and when I followed up, we weren't even on the schedule. Problems with phone call follow ups initially, but finally got that worked out. Dalworth made it all right.