How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: the two large rugs were beautiful.. the smaller one not so much. you took it back but it still is not as good as it should be. the tech said that was all they could do. So I accepted it. Still think it is not right...but the two large orientals look fabulous. guess you did your best. Thanks.