Professional Oriental Rug Cleaning by Dalworth
Oriental and Area Rug Cleaning Experts
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Job Completion Survey - Rug Cleaning

Reviewed By: Kris Springfield
Location: Plano , TX

How would you rate the phone rep that took your initial call? 5 Stars5
Were we able to schedule your rug pickup and deliver at a convenient time? 5 Stars5
How would you rate the appearance of our service technician(s)? 5 Stars5
How would you rate the overall value for the service that was provided? 5 Stars5
How would you rate the condition of your rug when you got it back? 3 Stars3
How would you rate your overall experience with Dalworth? 4 Stars4
What was the problem you faced, and how did Dalworth solve it for you? I was not told there was the possibility of shrinkage as rug was smaller than the original size and did not cover the pad that was under the rug before it was cleaned. No solution was provided other than trimming the pad to fit post cleaning size.
Comment Additionally, upon delivery, they forgot one rug but made me pay for all 3 of the rugs with only 2 of 3 delivered. They scheduled another delivery day.
Overall Rating 4.5 Stars

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