Job Completion Survey - Rug Cleaning

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Pet stains on my carpet were completely taken care of with no hassle.

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Had a water leak and it got wet and dirty.

Comment: Everything was fantastic.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? A couple of rugs needed cleaning

Comment: Everything was great and I recommend them to anyone looking to get heir rug cleaned.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Both of them just needed cleaning

Comment: Everything was fantastic and I would definitely recommend them to anyone else

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? There was a flooding in the warehouse

Comment: Everything was great and i loved the service

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Pet stains / odor

Comment: Very fast and convenient. Very pleased with entire process

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Rugs were bought used. So pet stains. All rugs filthy. The cleaning was great!

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? It was 10 years old, and covered with dog hair.

Comment: The rug looks like new! The workmen were very kind and professional.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Carpet had gotten very dirty, very,very.Sofa and rug had upsorbed animal odors and soil, and the tech did a very good job of cleaning it all.

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Carpet had gotten very dirty, very,very.Sofa and rug had upsorbed animal odors and soil, and the tech did a very good job of cleaning it all.

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Rugs needed a good cleaning, and they look and smell great!

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Rugs needed a good cleaning, and they look and smell great!

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? none

Comment: Very professionals!!

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? No problem

Comment: Great service, nice people and our rugs look great.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? General rug cleaning

Comment: Very pleased with the service

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Cat urine in Oriental carpet and had a lousy pad

Comment: The pair of technicians who picked up my rug, disposed of the lousy pad and then a week later delivered my cleaned carpet with new pad were superb, so customer-focused. Very nice to deal with, upon delivery they centered the pad and rug under my chandelier and moved the table back in place, centered on the rug. It really took a load off for them to give me this much personal service and I greatly appreciated them. I now have a fresh-smelling room with a fresh-smelling rug and I am thrilled. I will cal Dal-Worth any time I need work done of this sort. Had already had them out to clean my carpeted stairs and that technician was very educational for me, imparting his knowledge of how to keep my rug clean.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Pet stains on my carpet were completely taken care of with no hassle.

Comment: I was completely satisfied with the service and was glad with the no hassle no fuss cleaning of the rug.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? I had a dirty rug and they took care of it smoothly.

Comment: Everything was great and everything went smoothly. I am completely satisfied with this service.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? NO

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Technicians should have identification to show when picking up carpets.

Comment: Technicians refused to show my brother in law their IDs so he can know for sure they were who they said they were. I don't think he was unreasonable in his request. It was very unreasonable that your workers refused. That alone would make me hesitate in recommending you to others. Most of my family, friends and associates are working for Federal or are military and would feel the need to verify the identity of anyone coming to their house. Especially in the climate of scams we are in now.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? All of my needs were taken care of

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Everything was great and they took good care of me

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? They were great everything was taken care of for me wonderfully

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Eveyrthing I needed was taken care of. Amazing company

Comment: