Job Completion Survey - Rug Cleaning

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: It was great.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Service was good.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Service was great.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Everything was fine.

Always top notch cleaning

Great group came to our rescue from a fire sprinkler busting in the guest bedroom during Memorial weekend. Then Colbey came to pick up all the equipment a few days later. He was very professional and helpful. I will definitely recommend them to friends and family.

Troy Guel was very professional and him and his crew did an outstanding job mitigating my home after it flooded at 1130pm the night before. Everyone was very responsive and respectful. Highly recommend Dalworth and Troy

Large area rug. Picked up and delivered. Beautiful job! Brand new rug!

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Dalworth picked up 8 area rugs that had not been cleaned in at least 15 years. They look like new now. So happy to have all that dust and dirt gone.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: When are you most vulnerable? For me it is when I am dealing with any situation where I do not have the experience, knowledge or capabilities to fix it by myself. Last night I came home to 3/4 of my house flooded. Last night I needed help. Thank you Dalworth Restoration & Rug Cleaning for answering my call. When we are vulnerable it doesn't take much to push us over the edge. In the midst of chaos, Jacob, Armando and Nick showed up! Sometimes we cannot predict when we will need help. I appreciate this team for helping me and my family last night. Now begins the home repair process.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Staff at drop off and pick up were professional and friendly. We are very satisfied with the rug we had cleaned!! Will use them again!

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Nice outcomes- used many times.. a little pricey, but very throughout!

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Our two 6'7" x 9'10" rugs look and smell great! But... I was quoted $243 total at pick up and charged $603 at delivery. They claimed the two rugs were different sizes. We unrolled them and they agreed they are they are the same size.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: Awesome Service and awesome finishing.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate your overall experience with Dalworth?

Comment: