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Oriental & Area Rug Cleaning Experts
Serving the DFW Metroplex since 1976
Call Us Today! 817-318-6121

Job Completion Survey - Rug Cleaning

  • Reviewed By: Krista Springstead
  • Location: Sachse, TX 75048
  • How would you rate the phone rep that took your initial call?
  • Were we able to schedule your rug pickup and deliver at a convenient time?
  • How would you rate the appearance of our service technician(s)?
  • How would you rate the overall value for the service that was provided?
  • How would you rate the condition of your rug when you got it back?
  • How would you rate your overall experience with Dalworth?
  • Comment: My only complaint is that I asked for scotch guarding on one of my rugs. None of the paperwork says that I asked for it and I didn't pay for it. When the rugs were returned and I asked the rep about it he was quick to say that they were scotch guarded but he forgot to write it down on the sheet, but that it was done.
    If it wasn't on the order form, and I didn't pay for it, how am I supposed to feel confident that it was done? So. Now I have to scotch guard the rug myself because I can't afford for a predominantly beige rug to get stains that won't come out. That's disappointing.
  • Overall Rating
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