How would you rate the phone rep that took your initial call?
5
Were we able to schedule your rug pickup and deliver at a convenient time?
5
How would you rate the appearance of our service technician(s)?
5
How would you rate the overall value for the service that was provided?
3
How would you rate the condition of your rug when you got it back?
4
How would you rate your overall experience with Dalworth?
4
What was the problem you faced, and how did Dalworth solve it for you?
I was told upfront that they could not get the stains out and that was the case. Was hoping for a better result, but completely understand as you were honest upfront.
Comment: I was told I would receive an email receipt and to date I have not received one.