Job Completion Survey - Rug Cleaning

Name: Dalworth Rug Cleaning Customer Reviews
Rating: 4.93 (1823 reviews)

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.93

1823 Reviews

Bridgette S.
DALLAS, TX

Reviewed on March 12th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Christie N.
TROPHY CLUB, TX

Reviewed on March 12th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: I appreciate the great service and my rug looks great! I will use Dalworth again.
Patrice D.
NORTH RICHLAND HILLS, TX

Reviewed on March 9th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Roxann T.
SOUTHLAKE, TX

Reviewed on March 9th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Judy C.
ARLINGTON, TX

Reviewed on March 9th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Excellent work as usual. The repair of the edge of the leaf rug was flawless. Thank you
Michele D.
OAK POINT, TX

Reviewed on March 7th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Both the guys that picked up the rug and the ones that delivered it back to me were very nice and super professional.
Cindy C.
BURLESON, TX

Reviewed on March 6th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Lisa W.
FORT WORTH, TX

Reviewed on March 5th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Very professional and friendly.
Melody G.
RICHARDSON, TX

Reviewed on March 5th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Lois S.
DENTON CO, TX

Reviewed on March 3rd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: My husband and I are very pleased with the excellent job done on our two area rugs!
Lois S.
DENTON CO, TX

Reviewed on March 3rd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: My husband and I are very pleased with the excellent job done on our two area rugs!
Dave W.
CARROLLTON, TX

Reviewed on March 3rd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Rug looks great!
Patti M.
HIGHLAND VILLAGE, TX

Reviewed on March 3rd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: I am extremely impressed! Thank you for a great job!
K I.
FRISCO, TX

Reviewed on March 1st, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Thank You! I had 3 rugs cleaned and returned rolled up for a house move, so I can't give accurate feedback on the condition of the rugs. I did notice, however, that the wool border on one of the rugs was "fuzzy" after cleaning... this could be due to natural fiber qualities. Otherwise, based on previous experience with Dalworth, I have little doubt that I will be pleased with the final result.
Shiva M.
PLANO, TX

Reviewed on March 1st, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Great job, again! Francisco is terrific.
Richard L.
FORT WORTH, TX

Reviewed on February 27th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
John R.
CARROLLTON, TX

Reviewed on February 27th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: The two Persian rugs look absolutely fabulous. The colors are now vibrant and the pile has not felt this good for the past 35 years. Great job.
Iree Abney S.
CEDAR HILL, TX

Reviewed on February 27th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Brenda S.
SOUTHLAKE, TX

Reviewed on February 26th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Vangie B.
FLOWER MOUND, TX

Reviewed on February 24th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Big Lake C.
DALLAS, TX

Reviewed on February 23rd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment:
Rosa A.
SHERMAN, TX

Reviewed on February 22nd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Awesome job! Friendly employees and very prompt and cordial with job completion!
Michael D.
FRISCO, TX

Reviewed on February 22nd, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: the only suggestion for improved service would be to have the service technicians wear booties over their shoes when entering the home
Rose F.
ALLEN, TX

Reviewed on February 19th, 2018
- How would you rate the phone rep that took your initial call?
- Were we able to schedule your rug pickup and deliver at a convenient time?
- How would you rate the appearance of our service technician(s)?
- How would you rate the overall value for the service that was provided?
- How would you rate the condition of your rug when you got it back?
- How would you rate your overall experience with Dalworth?
Comment: Great service!

4.93 out of 5 ( 1823 Reviews )

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