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Oriental & Area Rug Cleaning Experts
Serving the DFW Metroplex since 1976
Call Us Today! 817-318-6121

Job Completion Survey - Rug Cleaning

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.93
1823 Reviews
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  • Allison W.
    Terrell, TX
    Reviewed on January 25th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: Had to send back it as the cleaning wasn't done properly, now it is better. Odor removal wasn't done properly

  • Melinda K.
    Granbury, TX
    Reviewed on January 25th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: Everything was great

  • Casey R.
    Euless, TX
    Reviewed on January 24th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: They gave me a form, really glad there were no hidden fees and the pricing remained the same. Really happy with all the experience

  • Trish B.
    Dallas, TX
    Reviewed on January 24th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: We've contacted Dalworth a lot of times, very professional and amazing cleanup process, surprises me what they can do to an old dirty rug. I got cats who vomit all over my rugs, and Dalworth is always there to the rescue

  • Cathy W.
    Fort Worth, TX
    Reviewed on January 21st, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Sandra M.
    Euless, TX
    Reviewed on January 20th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: I was happy with everything and really satisfied

  • Kelsey R.
    Euless, TX
    Reviewed on January 20th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: It was great and perfect in all possible ways

  • Tonya C.
    Flower Mound, TX
    Reviewed on January 19th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: Very pleased with the pricing and everything, really satisfied

  • Craig R.
    Denton, TX
    Reviewed on January 18th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: the pricing was really high, the servicing was really great

  • Carolyn H.
    Corinth, TX
    Reviewed on January 17th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: everything was perfect

  • Sue
    Bedford, TX
    Reviewed on January 17th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Khalid K.
    Mckinney, TX
    Reviewed on January 7th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: the pricing was little bit higher, didnt know we would charge $100 for pickup and delivery

  • Robert
    Euless, TX
    Reviewed on January 7th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: everybody was really nice, and felt like home

  • Kendra D.
    Farmers Branch, TX
    Reviewed on January 7th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: it was pretty great, and very easy

  • Terri C.
    Pantego, TX
    Reviewed on January 6th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: didn't get satisfied with the cleanup of the small rug, the technicians were pretty amazing

  • Sonia B.
    Dallas, TX
    Reviewed on January 6th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment:

  • Derrick W.
    Euless, TX
    Reviewed on January 6th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: did a very fantastic job, would love to get rugs cleaned from Dalworth next time

  • CAROL S.
    Arlington, TX
    Reviewed on January 5th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: they kept schedule, and did a very nice job

  • Matt N.
    McKinney, TX
    Reviewed on January 5th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: they did a really good job, will most definitely call them back next time

  • James G.
    Prosper, TX
    Reviewed on January 5th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: everything was fine

  • Lisa H.
    Arlington, TX
    Reviewed on January 5th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: was dissapointed as charged $100 for pickup delivery, was forced to get it from facilities, need to set delivery charge according to distance orientation

  • ONAH
    BENBROOK, TX
    Reviewed on January 4th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: will call them back to get rugs cleaned again

  • Cecilia N.
    Fort Worth, TX
    Reviewed on January 4th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: the binding was messed up, corners was damaged and is raveled up and rug is faded off. demanding a refund

  • HANNAH S.
    Fort Worth, TX
    Reviewed on January 4th, 2022
    • How would you rate the phone rep that took your initial call?
    • Were we able to schedule your rug pickup and deliver at a convenient time?
    • How would you rate the appearance of our service technician(s)?
    • How would you rate your overall experience with Dalworth?

    Comment: everything was spot on and I am fully satisfied

Review Central
4.93 out of 5 ( 1823 Reviews )
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