Job Completion Survey - Rug Cleaning

• Reviewed By: Charles Stewart
• Location: Fort Worth, TX 76123
• June 14th, 2019

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you?
• Comment: From my first phone call to the return of our four rugs, this experience has been very pleasant. The lady with whom I first spoke shared with me the prices for the service and the specials Dalworth had going on at the time. The two young people who picked up the rugs were polite, courteous, and professional. We scheduled the date for the return of the rugs. On that day, two other young men returned the rugs and were just as courteous, polite, and professional as the first team. Our rugs look beautiful! The rugs either have a very, very slight clean smell on them, or they had NO smell on them at all but the natural fibers of the rug. That is just fine with us! We will definitely use Dalworth Rug Cleaners in the future and recommend them to our family and friends.
• Overall Rating