How would you rate the phone rep that took your initial call?5
Were we able to schedule your rug pickup and deliver at a convenient time?5
How would you rate the appearance of our service technician(s)?5
How would you rate the overall value for the service that was provided?5
How would you rate the condition of your rug when you got it back?4
How would you rate your overall experience with Dalworth?5
What was the problem you faced, and how did Dalworth solve it for you?
Comment: I don’t know much about repairing rugs, but I appreciated the job that was done on mine. It’s not perfect, of course, but I now have an old rug that was so damaged it couldn’t be used to one that is attractive and functional again. The Dalworth experience was a very positive one for me from start to finish.