Job Completion Survey - Rug Cleaning

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: This was very pleasant experience and I will recommend you to my friends.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Very professional. Friendly & curteous.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: My rug is.beautiful. The repair job looks great. I could not have asked for better service. Your staff was wonderful, answering my questions, taking time to meet with me and explain how the repair would be done. All in 2 weeks. Pick up and delivery men were very very helpful.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: My husband and I were both extremely satisfied with every aspect of the customer service. Our rugs look fantastic

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Very pleased. Completely satisfied.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Outstanding service!

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Deal worth was wonderful. The service techs, the phone rep, and the rug service Manager Jeanette (Gina)were incredibly professional and helpful. Gina in particular was very helpful and supportive. Her customer service is unsurpassed. Thank You all for taking good care of my rug cleaning and repair needs! I am very happy.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Show up when they say, deliver when they say and do a good job.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Excellent service. Very impressed with this company.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Very happy with your service. Friendly and courteous. Will definitely use Dalworth again.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Everything worked out great! Was very happy with results.

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Great cleaning job and great service!

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: Sent a rug pad I didn't order after I told the lady who took my pick up call I thought it was too expensive

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment:

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?

Comment: I was impressed with the service from beginning to end, and the quality of the work. I'll definitely use Dalworth for all of my area rug cleaning needs.